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Office hours: Monday – Friday: 9:30am to 4:30pm

Call: 01543 417433 | Email: info@executivecarers.co.uk

Call: 01543 417433

FAQs

1. What makes Executive Carers different from other care companies?

We are a family-owned company and not part of a franchise, allowing us to provide the highest quality, friendly service to all our clients. Our service is completely bespoke to the needs and requirements of each client and their family with the aim of promoting independence.

2. Who do I speak to if I am not happy?

Executive Carers is committed to ensuring that you receive the highest quality services, if there is anything you are unhappy with, please contact our head office.

3. What areas do you cover?
We cover the Tamworth, Rugeley, Burntwood and Lichfield areas
4. Do you recruit your Carers yourself?

Yes, each Carer must be interviewed and vetted by us. They must supply references and undergo Independent Safeguarding Authority (ISA) and Disclosure Barring Services checks as insisted by the Care Quality Commission.

5. Do you train the Carers yourself?
Each of our Carers must be trained by ourselves so that we are able to ensure their ability to look after our clients. We have a dedicated in-house training.
6. How do I know if the person who comes is from Executive Carers?

All our staff will carry an Executive Carers identification badge.

7. What length of care is possible?
We can offer care from as little as an hour, right through to 24-hour care. We cater to the needs of each individual.
8. CQC Rating?

We are really pleased to announce that after our recent inspection we have been inspected and rated as GOOD by CQC. We are very pleased that even during a Pandemic we have been able to maintain high standards of care and grow our team to be one of the best in the area. Our latest inspection was carried out on 8th October 2021, with the report published on 14th January 2022. We were most recently reviewed on 5th May 2022.